Crowdsorsa is an auxiliary business name of Finnora Oy (Business ID: FI26338181). Crowdsorsa application (hereinafter “Application” or “Crowdsorsa application”) is therefore maintained and wholly owned by Finnora Oy. These terms and conditions define the agreement (hereinafter “Agreement”) between you as the user of the Application (hereinafter “you” or “User(s)”) and Finnora Oy.
The agreement between the User of the Application and Finnora Oy enters into force after the User has accepted these terms and conditions. For the avoidance of doubt, by using the Crowdsorsa application and partaking in the services provided in and via the Application (hereinafter collectively, “Service(s)”) you are deemed to have accepted these terms and conditions. Through the Service you can participate in data collection and microtask missions (hereinafter “Task(s)”).
The terms and conditions are binding upon all Users of the Crowdsorsa application. Only Users who are at least thirteen (13) years of age may register for the Application. If the User is under the age of eighteen (18), parental permission or consent is required. Only natural persons can register as a User of the Service via the Application. If we receive notice that you are under the age of 13 or lack parental approval, we will terminate your access to the Services, deactivate your account, and delete your data. You are responsible for ensuring the accuracy of any personal information you provide via your use of the Services. Only one account per User is permitted.
Only registered Users can perform Tasks under the User’s associated registered account. You may not permit any other person to use your Crowdsorsa account.
If you have reason to suspect that someone unauthorized has access to your account in the Crowdsorsa application, you agree to contact us immediately so that we can block your account pending investigation.
Users are responsible for ensuring that their use of the Application and Services complies with all applicable laws and regulations.
For the avoidance of doubt, the agreement governing your use of the Service and participation in Tasks are entered into by you and Finnora Oy. The Tasks are provided by customers of Finnora Oy (such as a city or a municipality etc.), however, Finnora Oy’s customers are not party to this Agreement. As such, Finnora Oy’s customers who are the providers of the respective Tasks do not under any circumstances assume any responsibility or liability in relation to this Agreement or your use of the Services.
2. The Crowdsorsa service
Finnora Oy grants the User a non-exclusive, revocable right to use the Crowdsorsa application for the purpose of participating in Tasks. By participating in these Tasks, the User generates geotagged photos or videos of specified value.
Users must provide accurate and complete information when registering as a User and must update their information as necessary to ensure it remains accurate and complete.
Users are not permitted to use the Service to professionally perform Tasks as a User. Tasks performed must not constitute a business activity of the User, as determined by Finnora Oy. If we suspect any business activity by any User, for example, if the number of Tasks from your account has a magnitude or duration vastly exceeding the completed Tasks by the average Crowdsorsa application User, Finnora Oy has the right to block your access to your account and the Services without prior warning.
Users are under no obligation to participate in Tasks after registering as a User of the Crowdsorsa application. Should a User choose to participate, Finnora Oy does not impose specific working hours or practices, except for adherence to the general guidelines and quality standards outlined in the Task descriptions within the Application.
3. Users’ role
Users are considered independent contractors and are not employees, agents, or representatives of Finnora Oy in any capacity.
Finnora Oy does not provide Users with paid leave, equipment, materials for conducting work, office space, or any other workplace facilities.
Users are solely responsible for ensuring compliance with all applicable laws and regulations, including but not limited to applicable labour laws, tax laws and environmental laws, when using the Services and participating in Tasks. Any violation of laws or regulations may result in the forfeiture of rewards earned by the User.
4. Rules and remuneration
Finnora Oy shall remunerate the User for content generated by the User in accordance with the terms and conditions specified by Finnora Oy, provided that the files adhere to the guidelines and quality standards outlined within the Application, are uploaded within three (3) days of creation, and the User submits the necessary payment information when making a payment request through the Application.
In the event that the uploaded photos or videos do not meet the guidelines and/or quality standards specified in the Task description, Finnora Oy reserves the right to reject the submitted content. Consequently, the Task may be reassigned and completed by an other User of the Application.
Additionally, due to potential inaccuracies associated with the User’s device or its operation, Finnora Oy may need to adjust the originally calculated reward before it can be approved and disbursed.
5. Payment
When submitting a payment request, the User must provide payment information pertinent to the requirements of the applicable country of the User (i.e., the country which the User have registered in the Application and in which the Tasks have been carried out) (hereinafter “User’s Country”). This information might include but is not limited to, social security number, IBAN, BIC/SWIFT, income tax percentage, and address. Finnora Oy will only retain this payment information for the duration necessary to process the payment request and will not store it beyond this period.
Payments made to Users are classified as one-time, non-wage payments and are disbursed in accordance with the laws and regulations of User’s Country.
Finnora Oy will fulfil any legal obligations to notify the tax authorities of User’s Country if required by law. In the absence of such requirements, it is the User’s responsibility to manage their own tax reporting and compliance, as stated below in section 8.
6. Safety and work environment guidelines
Users are required to adhere to relevant local, regional, or national safety regulations while performing Tasks. This includes, but is not limited to, wearing appropriate personal protective equipment, using tools and equipment safely, and following best practices for physical labour. Users are responsible for their working environment while conducting the Tasks.
Users shall use all appropriate precautions to ensure that their work environment is safe and free from hazards. This includes assessing the site for potential risks, such as unstable ground, hazardous plants, or dangerous wildlife, and taking appropriate measures to mitigate these risks.
Users are encouraged to report any accidents, injuries, or unsafe conditions encountered during the performance of Tasks to Finnora Oy, trough user support in the Application, immediately.
7. Insurance cover
FINNORA OY DOES NOT PROVIDE ANY INSURANCE COVERAGE FOR USERS AND IS NOT RESPONSIBLE FOR ANY DAMAGES OR LOSSES THAT MAY OCCUR DURING THE PERFORMANCE OF TASKS.
8. Declaration of tax and information on value added tax
The User is responsible for declaring the receipts received when performing Tasks advertised in the Service, to the tax agency or equivalent, and for the correctness of the User’s declaration. Users are responsible for any tax consequences that may arise as a result of the use of the Service, e.g. for payment of any taxes and fees, including social charges that may be payable.
As a User, you undertake to keep informed of the at any given time applicable tax legislation and current applicable limits as well as of any and all obligations to report and provide information to the tax agency or equivalent.
For further information on tax related issues, please turn to your local tax agency, or equivalent.
Finnora Oy is not responsible for providing tax advice or ensuring that Users comply with their tax obligations.
9. Indemnity
PLEASE READ THIS SECTION CAREFULLY AS IT SETS OUT THE LIMITS OF OUR LIABILITY TO YOU IN RELATION TO YOUR USE OF THE SERVICE.
TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE MANDATORY LAW, YOU AS A USER OF THE SERVICE UNDERTAKE TO INDEMNIFY AND HOLD FINNORA OY HARMLESS FROM ANY CLAIMS FROM THIRD PARTIES DUE TO, INCLUDING BUT NOT LIMITED TO, USE OF THE SERVICE, PARTICIPATION IN TASKS, VIOLATION OF THESE TERMS AND CONDITIONS, ANY APPLICABLE LAWS OR GENERAL REGULATIONS OR THE RIGHTS OF A THIRD PARTY.
USERS AGREE TO COOPERATE FULLY WITH FINNORA OY IN THE DEFENCE OF ANY CLAIM THAT MAY ARISE FROM THEIR USE OF THE SERVICE.
10. Finnora Oy's limitation of liability
THE APPLICATION AND SERVICES ARE PROVIDED BY FINNORA OY “AS IS”. FINNORA OY RESERVES THE RIGHT TO AMEND THE APPLICATION AND SERVICE, AND THIS AGREEMENT, WITHOUT PRIOR NOTICE TO YOU AS A USER.
FINNORA OY DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SAFE ACCESS TO THE APPLICATION OR SERVICE OR ITS AVAILABILITY IN ANY WAY.
FINNORA OY DOES NOT ASSUME ANY RESPONSIBILITY AND CANNOT BE HELD LIABLE FOR DAMAGES DUE TO MISSING OR DELAYED RESPONSES TO TASKS, OR DUE TO INCORRECT OR FAULTY INFORMATION OR CONVERSATIONS RELATED TO A TASK. FINNORA OY DOES NOT ASSUME ANY RESPONSIBILITY AND CANNOT BE HELD LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, LOSSES, OR COSTS THAT MAY ARISE FROM YOUR USE OF THE APPLICATION OR SERVICES, OR FROM YOUR INABILITY TO USE THEM. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY, THESE LIMITATIONS MAY NOT APPLY TO YOU.
FINNORA OY RESERVES THE RIGHT TO DISCONTINUE THE SERVICES IN WHOLE OR IN PART DUE TO REGULATORY CHANGES OR DUE TO A DECISION BY A GOVERNMENTAL OR MUNICIPAL AUTHORITY OR ANY REASON FINNORA OY DEEMS APPROPRIATE.
USERS ACKNOWLEDGE THAT THEY USE THE SERVICE AT THEIR OWN RISK AND THAT FINNORA OY IS NOT RESPONSIBLE FOR ANY ACTIONS OR OMISSIONS OF OTHER USERS.
11. Intellectual property rights
All intellectual property rights in and to the Application, Services, and any content provided by Finnora Oy, including but not limited to software, text, graphics, logos, and trademarks, are and shall remain the exclusive property of Finnora Oy. No rights, title, or interest in any intellectual property are transferred to the User under these terms.
Any intellectual property created, developed, or produced by the User while using the Application or Services, including but not limited to data, images, videos and reports, shall be automatically and exclusively owned by Finnora Oy, and each User agrees to execute all such documentation as required by Finnora Oy in connection with this section.
12. Personal data
Finnora Oy processes your personal data in accordance with our current Privacy Policy, available here.
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
13. Right to withdraw and termination
Users may terminate their account at any time by following the instructions provided in the Application. Termination of the account does not relieve Users of any obligations incurred prior to termination.
Finnora Oy reserves the right to terminate a User’s account at any time for any reason, including but not limited to violation of these terms and conditions, misuse of the Service, or any other reason deemed appropriate by Finnora Oy.
14. Updates and changes to terms and conditions
Finnora Oy reserves the right to update or modify these terms and conditions at any time. Users will be notified of any significant changes through the Crowdsorsa application, via email, or through other reasonable means.
Continued use of the Crowdsorsa application after any changes to the terms and conditions have been made constitutes acceptance of those changes. If a User does not agree with the updated terms, they must cease using the Application and may delete his/her account in accordance with Section 13.
15. Applicable law and dispute settlement
The law of the User’s home country shall apply to these terms and conditions and disputes shall be settled in the local public courts to the extent allowed under mandatory applicable law.
Each provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. If any provision of this Agreement is declared invalid, unenforceable or illegal by a court of competent jurisdiction, such provision may be severed and such invalidity, enforceability or illegality shall not prejudice or affect the validity, enforceability and legality of the remaining provisions of this Agreement.
In the event of a dispute, Users are encouraged to first contact Finnora Oy’s user support to seek an amicable resolution.
If the dispute cannot be resolved through user support, Users agree to attempt mediation or arbitration before pursuing legal action.
