This version was last updated on February 10, 2025
Crowdsorsa (auxiliary business name of Finnora Oy, company ID: FI26338181) is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except if we are required by law or where it is part of providing a service to you, for example arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
When you purchase something from our shop, we collect the personal information you give us such as your name, address and email address. Your data will be collected and used exclusively to process your order, including delivery and payment as well as to provide you of any other required service.
Even if you are only browsing our site and not making a purchase, we may still receive certain data from you, for example your IP address, browser information, date and time of visit, referral URL and the pages you visited on our site. This information is used to customize our site, improve the online experience and plan advertising and promotions.
There are times when you may provide information to us voluntarily, for example by phone or email. We use this information to respond to your query and to keep track of customer feedback.
We only send email marketing to our customers and to those who specifically sign up for our mailing list. They receive emails about our latest news, services, campaigns and other updates. They can unsubscribe from the email list whenever they want.
By using this website, you acknowledge and consent to the collection, use and disclosure of personal data as described in this Privacy Policy. We use your data only for necessary purposes that have been stated here.
The website is intended for users who are at least 18 years of age. If you are under the age of 18, a parental permission or consent is required. By agreeing to these terms and policies, you have the necessary legal capacity to comply and be bound by them.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If you have signed up for our mailing list and wish to unsubscribe, please choose “unsubscribe” from within the email that you have received.
You may at any time exercise your right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated by contacting us. Please note that most of your personal data is used to provide you our products, services and information. Easiest way to contact us is emailing us at contact@crowdsorsa.com or by simply using our contact form.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by these terms and policies. Please note that third-party websites have their own policies and that we are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
Only those staff members who need your personal information in order to provide customer service to you are given access to it through our website’s dashboard or CRM. Employees are provided with training and information regarding the proper handling of personal information.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information by placing an order in our shop, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Our payment processor, Stripe, has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
A cookie is a piece of data that is stored on your computer, mobile or other device when you visit a website and it will recognize your device on future visits. Cookies do a number of different jobs such as remembering your preferences and chosen items so that we can display more relevant content to you and improve your site experience.
We use cookies for the following purposes:
– Technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products
– Distinguish you from other users of this website so we can personalize your user experience by making this website more relevant to your interests
– Collect statistical information about the visitors and visits to the website so we can, for example, improve the way this website works and measure the success of campaigns
– Make relevant offers and content to you outside of the website
Most web browsers automatically accept cookies. However, when visiting our website for the first time, you may either consent to the use of all cookies or visit Cookie Settings to provide a controlled consent. Please note that certain cookies may be needed for the website to be able to run properly.
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
Your personal data is processed by Crowdsorsa (auxiliary business name of Finnora Oy, company ID: FI26338181), a company organized and existing under the laws of Finland.
If you have any questions, concerns or comments about our Privacy Policy, you can contact us by email at contact@crowdsorsa.com or by simply using our contact form.
In accordance with section 10 of the Finnish Personal Data Act (523/1999)
Crowdsorsa (auxiliary business name of Finnora Oy)
Business ID: FI26338181
Mutkakatu 9 A 1
33500 Tampere
FINLAND
Toni-Petteri Paju
contact@crowdsorsa.com
Customer Register of Crowdsorsa
Personal data is collected for the purposes of order processing, customer service, statistics and marketing. Crowdsorsa sees to that the principles of the protection of privacy and personal data legislation are followed. The data is processed carefully and in confidence.
The data file may contain information such as name, company, address, email address, phone number and purchase history.
Data is acquired directly from the customers via company website or related social media channels, by email or phone or with the aid of data forms.
Personal data is collected only for Crowdsorsa and will not be transferred elsewhere unless required by law or as a necessary part of our service.
The data of the file is kept for the duration of the customer relationship. However, the data regarding orders, invoicing and payment is kept as other material in the bookkeeping is kept. Unnecessary data is destroyed safely.
The data file is confidential and adequately protected against use by outside parties (firewalls and other technical measures). The data file can be accessed only by persons whose tasks require the processing of personal data in the file and who are subject to adequate confidentiality obligations. Use of the data file is protected by personal usernames and passwords. The data file is stored only electronically and occasional hard copies are promptly destroyed.
In accordance with section 26 of the Finnish Personal Data Act (523/1999), each data subject has the right of access to the personal data file in order to check what information concerning the data subject has been collected. All requests for access must be made in writing and sent signed to the contact person mentioned above.
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